AUTOMATING BUSINESS TRANSACTIONS
Moving business documents electronically is not new to the retail industry. Business-to-business transactions have been automated through electronic data interchange (EDI) for over a decade, but the high cost of establishing and maintaining these networks makes them prohibitive for many retailers, manufacturers, and suppliers. As a result, paper work, phone calls, fax transmissions, and duplicate data entry continue to flourish, contributing to high error rates, misplaced orders, and lengthy order processing time.

USING THE WEB SAVES TIME AND MONEY
Now with FurnishNet Transaction Management, you can have a low-cost method for electronically transmitting documents between all business partners regardless of the current system infrastructure in either company. FurnishNet's total electronic commerce solution caters to the unique needs of the retail industry. Both fully integrated and stand-alone solutions are available for retailers, manufacturers, and suppliers.

Along with the transmission of documents, order questions and exceptions can be handled quickly and easily over the Web. This further shortens order processing time and ensures order accuracy while significantly reducing the costs and time that accrue with traditional telephone and fax follow-up.

ELECTRONIC TRANSACTION EXCHANGE
FurnishNet supports more than 300 standard transaction sets. Combining today's evolving standards, such as XML, along with traditional EDI and Web technology, FurnishNet Transaction Management provides a flexible and secure environment for all your transaction processing needs. By enhancing your existing business partner relationships through the use of point-to-point document exchange or through our Web solution, FurnishNet can help lower costs, reduce errors, and shorten cycle times to positively impact your bottom line.

Purchase orders, acknowledgments, advance ship notices, and invoices are transmitted over the Internet and translated into the appropriate data format recognized by your business partners' systems, including XML, EDI, and fax correspondence. There is no need for duplicate data entry or multiple manual processes to accommodate the different needs of your business partners. The Transaction Management solution is independent of platform and business application. So regardless of your existing technical environment - EDI enabled or not - FurnishNet can accommodate your transaction management requirements.

WEB-BASED COLLABORATION AND
EXCEPTION HANDLING
Due to the rising volume of purchases associated with the retail industry, there is often a need for follow-up to ensure order accuracy.

FurnishNet's web-based Collaboration and Exception Handling allows you to electronically communicate errors, exceptions, and recommendations for resolution down to the line item level. Automatic alert notification lets each party know of a pending dialogue, and an audit trail is available to track and review decisions that were agreed upon. Having access 24/7 considerably speeds up the process, and putting it on the Web makes it easy.

This collaborative, automated approach to exception handling and error correction avoids bottlenecks caused by "telephone tag," reduces processing time, and provides a reliable way to resolve issues.

INTEGRATION AND IMPLEMENTATION SERVICES
At FurnishNet, we know that the key to your success is having an integrated electronic commerce program that matches your business needs and priorities.

Our integration and implementation services include:

• Project Planning and Preparation
• Connectivity
• Communication
• Data Mapping
• Training
• Implementation Support

Using our comprehensive Services Methodology, we'll identify which process areas to improve, recommend solutions to increase savings and productivity, and implement those solutions for you quickly and cost effectively.